FAQ
General
What time is check-in at the hotel? Is early check-in possible?
Check-in at the hotel is at 3 p.m. Early check-in is possible (if available).
What time is checkout at the hotel? Is late checkout possible?
Checkout at the hotel is at 11 a.m. Late checkout is possible for a fee of $50 for 30mins or $75 for an hour. Late check out is based on availability.
What is the hotel's cancellation policy?
DEPOSIT AND CANCELLATION POLICY
To cancel or change any part of your reservation, you must contact us by phone 72hrs prior to the first day of your reservation or 14 days if booking 3 or more rooms. Failure to do so will result in your credit card being charged the full amount of your reservation. Advance deposits are required when booking 3 to 5 rooms and cancellations received at least 14 days prior to arrival will receive a refund minus a $25 processing fee. For group bookings of 6 or more rooms reservations must be made through a group manager.
Are pets welcome at the hotel? What facilities and services are available for pets?
Pets are always welcome at the hotel. See new pet policy.
Is smoking allowed at the hotel?
Smoking is not allowed in any of the Shoreline Inn buildings or on any of the balconies or patios. There is designated smoking area outside.
Does the hotel offer parking?
On-property self-parking is available for Inn Guests. Self-Parking is complimentary for guests and is based on one vehicle per room.
Is the hotel ADA accessible? What accessible features are offered at the hotel?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility page.
Can I receive mail and packages at the hotel?
We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.